Bilingual (English/German) content strategist, editor, and writer with twenty years' experience in publishing, producing exceptional educational, informational, marketing, and technical content for diverse audiences.
Excellent communication, editing, writing, and project management skills; strong content and user-centered design instincts; ability to juggle and prioritize multiple projects on tight timelines; aptitude for synthesizing and simplifying complex topics and procedures; experience balancing user needs with business goals; and outstanding attention to detail.
HTML, CSS, CMS proficiency; web analytics; web editing; presentations, spreadsheets, and templates; knowledge of web and mobile technologies, web and mobile app development, and video and sound editing; Adobe Creative Suite; iWork; Microsoft Office.
Produce, edit, and write print and online content for businesses, nonprofits, and start-ups.
June 2019–December 2019
Planned a new Medicare site experience, developed content governance, and collaborated with UX designers and researchers to improve user experiences across the BSCA web properties and apps.
January 2018–March 2019
Partnered with designers, researchers, product owners, and leadership to produce the best-possible developer-focused content for the bank’s new API portal and help drive their API initiative. [more]
September 2017–December 2017
Partnered with team members, product owners, and engineering to deliver best-in-class content for the bank’s Merchant Services and Payments digital products. [more]
October 2016–December 2016
Worked with the engineering and marketing teams on the redesign of the company's main marketing website (slack.com). The goal of the website is to increase reach and conversion to Slack, a cloud-based messaging platform for businesses and work groups. [more]
April 2013–June 2014
June 2007–January 2012
Planned, sourced, edited, and maintained site content for key areas of the Adobe Developer Connection—a dynamic, high-volume environment for helping developers and users make the most of Adobe products. [more]
July 2006–May 2007
Wrote, edited, and managed content for web, print, and multimedia projects. [more]
Produced and art-directed visually rich publications from concept through final deliverables, and provided editorial and writing services. [more]
Edited computer books targeted at business decision makers, network administrators, web developers, and creative professionals.
Edited computer game strategy guides, game-related trade fiction, and educational books.
Co-launched a bimonthly cultural magazine and defined its editorial direction and goals. [more]